Last updated: to be inserted on the date this policy is approved and published.
Draft prepared: 10 November 2026 (HKT).
1. Who we are
This website is operated by Hong Kong Q.C. Center Ltd. (“HKQCC”, “we”, “us”). We are a third-party product inspection and factory audit company headquartered in Hong Kong, founded in 1995.
Office
Room 1102, Billion Trade Centre
31 Hung To Road, Kwun Tong
Kowloon, Hong Kong
Email: info@hkqcc.com
Tel: +852 2304 4424
Fax: +852 2304 7363
Office hours: Monday–Friday 09:00–18:00 HKT; Saturday–Sunday closed
Website: https://www.hkqcc.com
This policy explains how we handle personal data collected through this website and through enquiries you send us by email or telephone.
2. The data we collect
We do not collect payment card details through this website, and we do not publish a public price list here.
If you use the enquiry form on our Contact page, you may provide:
- Full name
- Company name
- Email address
- Phone number (optional)
- Factory country / city
- Service needed
- Preferred inspection date (optional)
- Message (for example product type, order quantity, or special checks)
If you email info@hkqcc.com or call +852 2304 4424, we process the information you choose to send us so that we can reply.
We may also receive limited technical data that is created in the ordinary operation of a website (for example your browser type or pages requested, as recorded in server logs). Exact log fields and retention are to be confirmed when the hosting platform is in use. [Legal review: hosting / log practices.]
This draft does not list cookie or analytics tools. Google Analytics 4 and similar tools are not enabled on the live site at the time of this draft. If analytics or other cookies are introduced later, this policy (and any required cookie notice) must be updated before those tools are switched on. [Legal review: cookies and analytics, when deployed.]
3. How we use the data
We use enquiry and contact details to:
- Reply to your questions
- Prepare and send a quote (in USD, privately — not published on this website)
- Arrange inspections or audits where you ask us to
- Communicate about bookings and reports
We do not use the contact form to take payment.
4. Legal framework (draft — confirm with counsel)
HKQCC is a Hong Kong company. We intend to handle personal data in line with the Hong Kong Personal Data (Privacy) Ordinance (PDPO), including its data protection principles.
Many of our clients are businesses in the United States, the United Kingdom and Europe. Whether, and how, the EU General Data Protection Regulation (GDPR), the UK GDPR, or other overseas privacy laws apply to a given enquiry must be confirmed by legal counsel. This draft does not claim that HKQCC has appointed an EU or UK representative, or that a particular lawful basis already applies. [Legal review required.]
5. Sharing and service providers (draft — confirm with counsel)
We do not sell your personal data.
We may share information you give us:
- With internal staff who need it to respond to you or to arrange a service
- With hosting, email or similar service providers that support the operation of this website or our email, once those providers are confirmed
- When we are required to do so by law, or to protect our legal rights
Named processors are not listed in this draft, because those contracts are not documented in the approved company facts used to write this page. Before go-live, this section should be updated with the actual hosting platform and any email or analytics providers then in use. [Legal review required. Do not invent processor names.]
6. International transfers (draft — confirm with counsel)
Our office is in Hong Kong. Clients and factories may be in China, Vietnam, India, Southeast Asia, the United States, the United Kingdom, Europe, or elsewhere. Sending an enquiry may therefore involve transferring personal data into or out of Hong Kong. The appropriate transfer wording and safeguards should be confirmed by counsel. [Legal review required.]
7. Retention (draft — confirm with counsel)
Approved company facts do not specify a public retention period. As a working assumption for this draft only: we keep enquiry and booking-related personal data for as long as needed to handle your request, provide the service, and meet record-keeping or legal obligations — then delete or anonymise it. Counsel should set and approve actual periods before publication. [Legal review required.]
8. Security
We take reasonable steps to protect personal data against unauthorised access, loss or misuse. No website or email system can be guaranteed completely secure. Please use info@hkqcc.com for ordinary business enquiries, and do not send payment card numbers through the website form or unsolicited email.
9. Your rights (draft — confirm with counsel)
Under the Hong Kong PDPO, you may have the right to request access to personal data we hold about you, and to request correction of inaccurate data.
If other privacy laws apply to you, additional rights may also apply (for example rights of erasure, restriction, objection, or data portability). Whether those rights apply, and how to handle them, must be confirmed by counsel. [Legal review required.]
To make a request, email info@hkqcc.com or write to the office address above. We may need to verify your identity before fulfilling a request.
10. Children
This website is intended for business customers and professional buyers. It is not directed at children. We do not knowingly collect personal data from children through this site.
11. Third-party sites
This website may link to third-party sites (for example a map listing of our office building). Those sites have their own privacy practices. We are not responsible for their content or their policies.
12. Changes
We may update this policy from time to time. The “Last updated” date will change when a revised version is published on this page.
13. Contact
Questions about this policy or about personal data we hold can be sent to:
Hong Kong Q.C. Center Ltd.
Email: info@hkqcc.com
Tel: +852 2304 4424
Room 1102, Billion Trade Centre, 31 Hung To Road, Kwun Tong, Kowloon, Hong Kong
Hours: Monday–Friday 09:00–18:00 HKT
See also our Terms of Use and Contact page.